Release Date:- 1991-08-01
Reviews Counts:- 26
User Average Rating:- 4
Availability:- In Stock
Kind:- ebook
āGetting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.āāLeonard A. Lauder, president, EstĆ©e Lauder Companies
āBill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it.āāPresident Jimmy Carter
WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law Schoolās Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. Youāll learn how to:
ā¢ Stay in control under pressure
ā¢ Defuse anger and hostility
ā¢ Find out what the other side really wants
ā¢ Counter dirty tricks
ā¢ Use power to bring the other side back to the table
ā¢ Reach agreements that satisfies both sidesā needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You donāt have to get mad or get even. Instead, you can get what you want!